Needium monitors social media sources and identifies business opportunities for your business category, based on local users’ needs. These needs are expressed through social media status updates like “I’m looking for a good restaurant in New York” or “I just locked myself out of my home”. We then reach out to them on your behalf, engage the consumer through conversation and find out how your business can fulfill these needs.
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Understand Needium
What is Needium? How can I use it?
Social Media Presence
It’s no longer a question of “if” your business should have a social media presence but “when” and “how”. Establish your business in the most popular social media services, Twitter, Facebook and Foursquare. Building and maintaining an active social media presence is a key factor in increasing visibility, as well as a core component of any effective local marketing plan.
Lead Generation
Every single day, millions of people express explicit and implicit needs via social media sites. Very few of these needs ever get acknowledged or answered, yet can represent many leads per day for your business. By geo-localizing opportunities, Needium surfaces these needs and directs prospective customers to your business.
Reputation Management
Needium also keeps an ear out for your company name mentions. Find out what is being said about your business, and use that feedback to improve your product or service, or to identify and reward your most loyal customers.
Customer Care
Use Needium to directly engage and interact with customers on a one-on-one basis, which will increase brand loyalty and improve overall customer satisfaction.
The Needium team have been an absolute pleasure to work with. Friendly, professional, and prompt.